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резюме на английском > Automotive Manager
Образец резюме на английском:
Automotive Manager
John Johnson
Address: 321 Iron Street - Nowbury, CT 05555
Home phone: 203.555.5555
Cellular phone: 203.777.777
Email: qwerty@domen.net
PRESIDENT / GENERAL MANAGER - AUTOMOTIVE INDUSTRY
Emerging Automotive Dealerships /Automotive Consultant f Business Professional
Dynamic, competitive automotive management professional
with 20 years experience in retail automotive. Imaginative and innovative
individual with proven management, sales, advertising, marketing and new
business development skills. Broad-based experience in retail and wholesale
automotive environments. A history of significant profit, volume and customer
satisfaction achievements, which illustrate the ability to combine cost
control, revenue growth and process improvements through effective staff
training and motivation.
STRATEGIC PLANNING
BUDGETING/FINANCE
RETAIL SITEDEVELOPMENT
TEAM-BUILDING
STAFF DEVELOPMENT
PROFTTABILITY IMPROVEMENT
MARKET ANALYSE
NEW /USED VEHICLES
ADVERTISING AND MARKETING
PROFESSIONAL EXPERIENCE
CRG DOLLAR MOTORS, INC., Anywhere, Illinois
1992 — present
CarRightGroup dealerships sell new and used vehicles and market a complete
line of aftermarket automotive products and services. UAG operates 103
franchises in 16 states and Puerto Rico.
President and General Manager
Directly responsible for overall profitability, sales
and service for this large volume Chevrolet dealership which generates
more than $30 million annually in sales revenues. Define and implement
long and short-term objectives; oversee and control all daily operations,
policy implementation, advertising/promotions and strategic direction.
Set and administer budgets; initiate cost controls to ensure profitability.
Recruit, hire and motivate a staff of 65 including key management and
support personnel for sales, finance and insurance, service, parts and
body shop departments; evaluate overall and individual performance, and
devise and implement proactive management training processes. Establish
departmental goals with management team, which are based on exceeding
the expectations of customers through continuously improving products
and services. Provide an environment of mutual trust and respect and demand
the highest ethical standards from staff and management.
— Recruited to revitalize dealership that had
been in an annual loss situation. Reduced losses the first year that amounted
to a $1 milliontum-around in year two.
— By 1999, increased dealership performance to
produce revenues in excess of $30 million with over$l.1 million in net
profit representing gross profit margins over 15%, net profit returns
over 35% and 106% fixed coverage.
— Successful in hiring, motivating and retaining
quality personnel by creating a positive work environment, resulting in
increased employee retention and excellent customer satisfaction. Created
and implemented a comprehensive employee satisfaction program and benefit
package.
— Reduced total expenses by correcting cash-flow
problems, improving inventory turnover, and upgrading facilities to enhance
energy savings and environmental compliance.
— Create and design all advertising and marketing
campaigns; knowledgeable in all media venues with expertise in print and
electronic marketing. Demonstrated experience in e-commerce initiatives.
— Perform annual budgeting, including capital requirements,
and implement weekly forecasting and reporting.
— Create, implement and participate in various
community relations initiatives such as the Illinois State Redbird Club,
Mothers Against Drunk Driving, McLean County Humane Society, Easter Seals-UCP's
Timber Pointe Outdoor Center, and YMCA's Partner for Youth Program which
elevated Century's position in the community.
HENRY MALCOLM CHRYSLER-PLYMOUTH-DODGE, INC, Mills, South Carolina
1986—1997
Purchased dealership at age 27; sod business in 1997 to a publicly-held
dealer group.
Owner / President
Owned and operated a successful 1,200-unit auto dealership. Developed
business from $12 million per year gross revenue to over $25 million a
year in 1997. Hired and trained entire staff, negotiated with vendors
and acted as liaison with manufacturers and suppliers; coordinated advertising
and promotions; set budgets; implemented customer-relations programs.
Maintained solid network of contacts with multiple financing sources to
facilitate placement of all loans. Also, implemented a successful secondary
finance department which involved tracking secondary finance contract
placement and in-house "Buy-Here-Pay-Here" terms and payments.
— Achieved profitability every month since the inception of the
company until it was sold in June 1997.
— Established a management philosophy of hiring the right person
for the right job and provided a positive working environment including
competitive compensation and incentives to retain the highest quality
individuals. Instrumental in developing, guiding and coaching staff toward
empowerment and self-management resulting in a very low turnover in personnel.
— Dramatically improved and maintained CSI though the implementation
of proactive, customer-oriented sales and service management techniques
with the ultimate goal of earning customers for life.
— Exceeded regional and national CSI ratings while achieving sales
effectiveness of 142% for market area.
EDUCATION AMD RELATED CURRICULUM
KALAMAZOO COLLEGE; Kalamazoo, Michigan Bachelor of Arts Degree in Psychology
— 1980
GENERAL MOTORS DEALER EXECUTIVE FORUM
Graduate —1983
Participant in numerous National Automobile Dealers Association seminars
and events. Completed Resource Development courses in sales management
and F&I management. NCM (Nichols, Campbell & Morrow) GM 20 Group
participation. Extensive "Customer One" Dealership Operations
training through Chrysler Corporation. Quarterly Business Planning Seminars
with United Auto and Young Automotive Group.
PROFESSIONAL AFFILIATIONS
PRESIDENT OF EASTERN lLLINOIS CHEVROLET DEALERS AD ASSOCIATION
MEMBER OF MCLEAN COUNTY CHAMBER OF COMMERCE
MEMBER OF BETTER BUSINESS BUREAU OF MCLEAN COUNTY
MEMBER OF ILLINOIS AUTOMOBILE DEALERS ASSOCIATION
MEMBER OF NATIONAL AUTOMOBILE DEALERS ASSOCIATION
MEMBER OF GENERAL MOTORS DEALERS 20 GROUP
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